Privacy Policy

Last updated: August 12, 2022

Please read this Privacy Policy carefully before using Kwokka websites, including https://kwokka.co, https://app.kwokka.co, and all other subdomains, (the "Service") operated by Georgii Sharadze ("us", "we", or "our"). This Privacy Policy outlines which of your personal data we collect, how we use this data and your data privacy rights as a user of the Service.

This Privacy Policy applies only to our online activities and is valid for users of the Service with regards to the information that they shared to us. This policy is not applicable to any information collected offline or via channels other than the Service.

In this Privacy Policy, personal data is an information that identifies you as an individual. Personal data does not include non-personally identifying information.

Consent

By using the Kwokka websites, including https://kwokka.co, https://app.kwokka.co, and all other subdomains (the "Service"), you hereby consent to our Privacy Policy and agree to its terms.

Information we collect

The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.

The amount and the type of personal data we collect depends on the interaction. You always have an option to refuse to supply personal data. This may prevent you from using certain parts of the Service.

If you contact us directly, we may receive additional information about you such as your name, email address, phone number, the contents of the message and/or attachments you may send us, and any other information you may choose to provide.

Signing up for an account

When you sign up for an account with the Service, we will ask to provide the following details:

  • email address
  • username

Third parties

The Service does use third-party services that may collect information used to identify you:

Billing information

To manage payment processing, a trusted third party is used (Stripe). This third party is not permitted to retain, store, or use your billing information for any reason except payment processing on our behalf.

How we use your information

We use the information we collect in various ways, including to:

  • Provide, operate, and maintain the Service
  • Improve, personalize, and expand the Service
  • Understand and analyze how you use the Service
  • Develop new products, services, features, and functionality
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes
  • Send you emails
  • Find and prevent fraud

Log Files

Kwokka follows a standard procedure of using log files. These files log visitors when they visit websites. All hosting companies do this and a part of hosting services' analytics. The information collected by log files include internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date and time stamp, referring/exit pages, and possibly the number of clicks. These are not linked to any information that is personally identifiable. The purpose of the information is for analyzing trends, administering the site, tracking users' movement on the website, and gathering demographic information.

Cookies and Web Beacons

Like any other website, Kwokka uses 'cookies'. These cookies are used to store information including visitors' preferences, and the pages on the the Service that the visitor accessed or visited. The information is used to optimize the users' experience by customizing our web page content based on visitors' browser type and/or other information.

Protection of personal data

We disclose personal data only to related companies and trusted third parties that: need to know that information in order to process it on our behalf or to provide services available at our websites; have agreed not to disclose it to others.

We take all measures reasonably necessary to protect against the unauthorised access of your personal data.

CCPA Privacy Rights (Do Not Sell My Personal Information)

Under the CCPA, among other rights, California consumers have the right to:

  • Request that a business that collects a consumer's personal data disclose the categories and specific pieces of personal data that a business has collected about consumers.
  • Request that a business delete any personal data about the consumer that a business has collected.
  • Request that a business that sells a consumer's personal data, not sell the consumer's personal data.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

GDPR Data Protection Rights

We would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request copies of your personal data. We may charge you a small fee for this service.
  • The right to rectification – You have the right to request that we correct any information you believe is inaccurate. You also have the right to request that we complete the information you believe is incomplete.
  • The right to erasure – You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing – You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing – You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability – You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us.

Children's Information

Another part of our priority is adding protection for children while using the internet. We encourage parents and guardians to observe, participate in, and/or monitor and guide their online activity.

Kwokka does not knowingly collect any Personal Identifiable Information from children under the age of 13. If you think that your child provided this kind of information to the Service, we strongly encourage you to contact us immediately and we will do our best efforts to promptly remove such information from our records.

Privacy policy changes

We may change this Privacy Policy at our sole discretion. You are encouraged to review this page for the latest version of this Privacy Policy. Your continued use of the Service after any change in this Privacy Policy will constitute your acceptance of such change.

Contact

For further information, you may contact us at the following email address: support@kwokka.co.